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Refund & Cancellation Policy


Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons(ex- damage or wrong product delivery) are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation & Refund

When you Order the book which is Out-of-Stock in publisher side?


If Ordered book is in out-of-stock, we will suggest and replace any book with same cost or refund the amount to your account. 


How do I return a ordered book on
www.crownest.in ?

·         You can return a ordered book only if the book had been damaged on transit. Please call us at +91- 9043605144 for any help. 

·         Please send the book through Indian Postal Service and we will credit the postal charges to your bank account.

·         If the book is damaged on transit, we will send you a new copy as fast as possible.

·         We ensure that every book delivered goes through without any damage in binding or pages before packing.

When and how can I cancel an order ?


You can cancel your order before it reaches the “Order shipped” state in your account. You can inform us by sending an email to 
support@crownest.in  along with the Order Id with mail subject "ORDER CANCELLATION" or call us at +91- 9043605144.