Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons (ex- damage or wrong product delivery) are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation & Refund

When you Order the Product which is Out-of-Stock in publisher side?

If Ordered product is in out-of-stock, we will suggest and replace any product with same cost or refund the amount to your account.

How do I return a ordered on www.crownest.in ?

 

  • You can return a ordered product only if the product had been damaged on transit. Please mail to [email protected] for any help.
  • Please send the product through Indian Postal Service and we will credit the postal charges to your bank account.
  • If the product is damaged on transit, we will send you a new product as fast as possible.
  • We ensure that every product delivered goes through without any damage before packing.

When and how can I cancel an order ?

You can cancel your order before it reaches the “Order shipped” state in your account. You can inform us by sending an email to [email protected]  along with the Order Id with mail subject “ORDER CANCELLATION”.